FREQUENTLY ASKED QUESTIONS

We are a full-stack digital architect firm. Our core pillars include E-commerce Enablement (custom stores, payment integration), Custom Technology Development (Apps, Software), Digital Marketing Strategy, and Corporate Compliance (CIPC, SARS, B-BBEE).

Affirmative. While our HQ is in Cape Town, our infrastructure allows us to service clients across the SADC region and the broader African continent, specifically targeting high-growth digital markets like Kenya and Nigeria.

We are platform-agnostic but highly specialized. We build on Shopify for rapid deployment, WooCommerce for flexibility, and deploy custom React/Node.js stacks for enterprise-grade requirements involving complex inventory management.

Yes. We seamlessly integrate South African and African payment gateways including PayFast, Yoco, Ozow (EFT), Peach Payments, and M-Pesa. We prioritize gateways that support mobile money to maximize conversion rates in the African market.

Yes. Our dev team builds native (iOS/Android) and cross-platform (Flutter/React Native) applications tailored to your business logic, whether it's for internal logistics or consumer-facing retail.

We provide a Hosted PBX solution. This means no physical hardware is required on your premises apart from the handsets. It runs over your internet connection, allows for geo-redundancy (work from anywhere), and includes features like call recording, IVR menus, and CRM integration.

Yes. We act as your intermediary with CIPC, handling new company registrations, annual return filings, and director amendments to ensure your entity remains active and compliant.

We assist in ensuring your tax profile is updated to obtain your Tax Clearance Pin. While we are digital architects, our compliance division works with registered tax practitioners to ensure your business is fiscal-ready for tenders.

Timeline varies by module complexity. A standard e-commerce store can be deployed in 2-4 weeks. Custom software development typically runs 8-16 weeks. We provide a detailed Gantt chart upon project initiation.

Simply use the Contact Protocol page to submit your inquiry. Our architects will review your requirements and schedule a discovery call within 24 hours.